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domestic worker jobs in uae

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A person willing to seek domestic worker jobs in UAE basically performs the task of different households’ services for a particular individual or the family, like child care service, housekeeping, cleaning, and household maintenance. It can also include the dimension of cooking, laundry, ironing, and other household work. The UAE domestic helpers law applies to 19 services basically as a work occupation. Moreover, the law strictly prohibits the discrimination faced by the domestic helpers on the grounds of race, religion, color, and political opinions.

Who are Domestic Helpers according to UAE Law?

The UAE Domestic Helpers Law is applicable to the below-mentioned service work occupations:

  • Private sailor

  • Watchman and security guard

  • Housemaid

  • Household shepherd

  • Family chauffer

  • Valet parking workers.

  • Private coach

  • Household horse groomers

  • Housekeeper

  • Household falcon caretaker- and trainer

  • Domestic laborer

  • Private coach/ private teacher

  • Gardener

  • Private nurse

  • Household farmer.

  • Private PRO

  • Private agriculture engineer

  • Cook 

What are the key areas of the Domestic Labour Law?

UAE Domestic Labour Law clearly has its own regulations and working. It regulates the four key areas under the domain of the protection of all the domestic workers in UAE:

  • The legal contracts.

  • The helper’s rights and privileges.

  • The prohibitions.

  • The recruitment agencies.

The hiring process of domestic helpers according to UAE Law

According to the UAE Law, they have made various Tadbeer Centres, whose services are monitored by MOHRE, replaced with the agencies that are recruiting these domestic helpers. These Tadbeer Centres provide you the visa, proper work orientation, and the work training. These centers provide the basic four packages to recruit domestic helpers. 

The packages like:

  • Direct Sponsorship: In this package, the Tadbeer Centre conducts the recruitment process of domestic helpers from outside the UAE. They assure you of the performance and loyalty for 180 days. The visa provided would be under the direct sponsorship of the family who is employing you as a helper.

  • Direct Sponsorship after 6 months: In this package, all the families are allowed to hire all the domestic workers on a temporary basis for 6 months. After this period the visa of the worker would be transferred under the family sponsorship on the basis of the agreement of both the parties, i.e. employer and worker.

  •  Tadbeer Sponsorship: This package provides the option to hire the domestic helpers under the category of the Tadbeer Centre sponsorship.

  • Time-Based Package: this package gives the families on-demand-services to hire the domestic helper under the category of the Tadbeer center sponsorship. It basically provides very flexible services completely according to the need of the customer.

The Regulation of the Domestic Helpers Contract in UAE

There are strict regulations imposed by the UAE government through the laws which purely empowers and protects all the domestic helpers in the UAE for their safety at work and otherwise. It implies that:

  • All the agencies which are recruiting the workers have to present a copy of the job offer to the worker before the worker departs from his national country. It implies that your hiring agency will give you a proof of hiring as a job offer before your departure from your country to the UAE.

  • The standard contract as accredited by the Ministry of Human Resources and Emiratisation (MoHRE) will eventually govern all the terms and conditions of your employment as a domestic helper in the UAE.

  • If the hiring party(employer) or you(worker) fail to meet the obligations of the contract, then at any point in time it may lead to the termination of the contract.

  • And if you have met the obligations or the employer has mt the obligations, then also the contract can get terminated.

  • This is acknowledged as the “no-fault” termination process in the above two cases. But it will automatically lead to the compensation according to the details mentioned regarding the same in the Domestic Labour Law.

Know about your rights as the domestic worker clearly and the contract terminologies.

Entitlements of the Domestic Helpers in UAE

All the domestic workers in UAE are clearly entitled to various rules, as per the Domestic Labour Law. Look at the points below to get an insight:

  • The domestic helper will get 1 day of paid rest per week.

  • The payment of the wages, as mentioned in the contract would be done within 10 days from the day, they are due, accordingly.

  • Domestic helpers will get 12 hours of rest per day, inclusive of the 8 hours consecutive rest.

  • The domestic workers will get 30 days of paid vacation per year. 

  • The domestic worker is assured of the medical insurance by the employer. 

  • The domestic worker will get 30 days of medical leave per year.

  • The domestic worker will also get a round trip to the home town every 2 years.

  • You would be entitled to decent accommodation.

  • You'll get decent meals at the employer's expense.

  • The attire for the job that has to be carried out on the employer’s expenses.

  • All the personal identification papers like passports, ID’s, etc. would be possessed by the employer.

  • Either your employer or you can refer to a dispute to the Ministry of Human Resources and Emiratisation (MoHRE). The ministry will try to solve the case within 2 weeks, if the ministry is unable to do so in 2 weeks then the matter would be forwarded to the court.

  • The cases that you will file to the court would be entitled to free court fees at all of the stages of litigation and all of them will be cured in a prompt and speedy manner.

The Legal Prohibitions under Domestic Labour Law in UAE
  • No one under the age of 18 years would be hired.

  • Discrimination on the basis of race, gender, color, religion, and political opinion is strictly prohibited.

  • Any kind of sexual harassment, whether verbal or physical.

  • The “forced labor” or “trafficking” according to the national law and the ratified international conventions.

  • Exposure to any kind of physical harm is strictly prohibited.

  • Assigning the tasks that are not mentioned and covered in the contract. 

The Regulation of the Recruitment Agencies for Domestic Workers

Only the UAE-registered natural or the legal persons with good standing may only recruit the domestic workers into the UAE. The agencies on its own or through a third party, are not allowed to solicit an accept any worker, whether prior to after the employment, any form of the commission in the exchange for the employment.

If there is any case of early termination, the agency must send back the worker to his country at its expense and either offer the employer an acceptable substitute worker or return the fees paid to him by the employer.

The agencies have to treat all the workers decently every time and they have to refrain from any act of violence in any form.

So, this is all you got to know about the Domestic Worker Job in UAE. Still, facing an issue? Dive into the FAQs to know more! 

FAQ’s 

Q1. What are the rights of the housemaids in UAE?

A1. According to the new UAE law, all the domestic workers in the UAE are entitled to many things as mentioned in the article above. Just go through them once again and you’ll get the insights about the new law entitlements. 

Q2. How can I complain against my employer in UAE? 

A2. You can use the service procedures-electronic forms under the selection of “Register Labour Complaints” from the www.MOHRE.gov.ae website. You can easily select the complaint type option. Then enter your applicant type, work permit number, and the unified number. After adding the numbers, you need to add the complaint request details. Add the attachments that are prompted, and then finally submit the complaint.

Q3. How many hours should a maid work?

A3. The work is for 8 hours. But the employers should discuss the time and the duration of the work of the specific days accordingly. And then they can decide on mutual consent about the same.

Q4. Can a maid resign?

A4. Both the Employer and the worker have the right to resign and end or terminate the contract at any point in time. The employers should try to help the maids settle in a better manner so that they stay and work, but at the end of the day, they should not force anything to the worker.

Q5. What is the basic salary in the UAE? 

A5. Normally, the basic salary of the worker in the UAE may range between 30% to 40% of the total remuneration that is paid by the employer to the worker. 

Q6. How can I track my visa status?

A6. You can apply for your UAE Visa and Track your UAE Visa status by just following easy steps on the platform and making sure to put all the valid details and then finally submitting and then you will get the visa status. 

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