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How to File or Track a Labour Complaint in the UAE

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The protection of labour laws and rules inside the UAE is mandatory. As well as the proper implementation of these labour laws is also required. The UAE Ministry of Labor is responsible for the performance of labour law. All the disputes, issues, and whether the right is given to domestic workers is also the responsibility of MOHRE or the Ministry of Labour. The MOHRE also communicates and spreads awareness to the domestic workers in UAE through the campaign. They apply awareness about the labour rights they have. 


Labor Complaint In UAE

When domestic worker or helper is mistreated, they find it challenging to work overtime if they are forced to do extra work without payment. Fewer holidays and non-payment of salaries. Then they have the right to file labour complaints in UAE. Specific and different types of laws with clauses are there. So, the UAE labour right is well protected without any injustice. In case of any violation of labour rights or laws, file the labour complaint to MOHRE. 

When to file a  complaint?

If any ex-pat in UAE wants to file a labour complaint should know about the rights and law properly. Go through all the labour contract points. And if you still think there is a violation, you can file a complaint then. Remember that your employer also has some rights if the employee is wrong. The employer can file a complaint of absconding. Or the employer can also register to ban your employment visa, which can lead to a labour ban. If the ban is imposed, you may have to leave the country for the next 6 months or one year. 


Suppose you think that after filing a labour complaint in UAE. The matter will be resolved within one to two days. Then you're mistaken. The case registered by you will take at least three to four weeks. Many ex-pats and employers report labour complaints every day. You will have to wait for some time. The case timing may extend if you are uncomfortable with the UAE labour office's decision. The matter can take months to resolve after your file or case is moved to court.


Termination and financial issues

Staying in UAE for an extended period isn't easy without earning money. Staying in UAE for an extended period isn't easy without making money. After you file the labour complaint against your boss or employer, the company or your employer can terminate you from your job. And you may have to resign to file a complaint against your employer. After filing labour, you can not work in any other office, company, or workplace. You will have to wait for the case to close. 

UAE labour complaint types 

  • The unsafe environment around your workspace
  • Salary complaints or money issues
  • No annual leave, no weekends or public holidays
  • Gratuity complaint- if no gratuity is given after the resignation
  • Salary delay
  • Overtime complaint
  • Termination complaint
  • No maternity leave
  • No proper accommodation
  • Passport or identity document confiscated by the employer
  • Health insurance complaint

How to file a labour complaint in UAE?

To file a labour complaint, you can register and do it differently. You can file a labour complaint via MOHRE online website or app. Expats holding Dubai work visas can file labour complaints through the Dubai police app or website. You can directly call at labour complaint toll-free contact number 80060. You can visit the MOHRE centre in person to file a complaint. 

To file a labour complaint via the MOHRE website:

  • You have two options: download the app or visit the MOHRE official web page.
  • You will be redirected to the home page of the  MOHRE website. Search for the option "register labour complaint".
  • Then you can choose the start service option to file a labour complaint anytime.
  • After that, you can choose the "complaint type". That is gratuity complaint, salary complaint, etc.
  • Enter essential details like- labour card number, work permit number, unified number, or the applicant type.
  • Click on submit option.
  • After the submission and request, you will get a call from the legal advisor. 



Filing labour complaints in UAE is an easy task. After filing a labour complaint, it is essential to keep the status of your case. To avoid a lengthy process, it is recommended that one should adequately communicate. And should try to settle down disputes between themselves and their employer. To learn more about UAE Visa and apply for the UAE Visa online, you can visit the UAE Visa Online website. 

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Frequently Asked Questions

No, the MOHRE service center or website does not charge anything. If someone is filing a labor complaint.

You can check the labor complaint status online on MOHRE's official website. After visiting the portal, search for the MOHRE e- services. Then give your labor complaint number and submit the details. Information and details of labor complaints will be given.

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